Your team is one of a kind. And as time goes on, you learn to appreciate each person for what they bring to the table, the skills they offer, their individual strengths and their weaknesses. You probably even celebrate birthdays. But as you know, no one individual will stay at a facilities job forever. The turnover rate for many of the jobs is very high. So you should always be thinking about the “what next.”
Here are some steps you can take to build a stronger maintenance team for the future.
This is where it all begins. The interview is perhaps the most important weapon a hiring manager has. This is the only opportunity you will have to gauge a person’s abilities and qualifications. You should never rush an interview. Instead, enter it prepared (just as the candidate should be). Have a list of questions that pertain to the job, and about the person in general. Remember, you only get to do this once. So do it right.
Now that the interview is over, it’s time for you to make a decision. For some people, it may be an easy process. Especially if you have a lot of experience. But even if that is true, take your time in deciding. If it’s not a position that needs filled immediately, wait for follow ups from the applicants. See who truly wants the job. Exhaust your references. Put the work in and you will find that your turnover rate may go down. Hiring thoughtfully to begin with will save you a ton a headaches in the future.
So you’ve made your decision, great! It’s now time to affect people. That is, rub off on them and create a work culture that runs by itself. Set a path, lead by example, and others will follow you. It won’t be long that all of your hard work will start to show itself. Your employees will start to operate efficiently and with accountability. They will have ownership in what they do, and it will all be because you built it from the ground up. Taking pride in what you do shows your team they should too.
For more information on how we can help you build a stronger maintenance team, please contact us any time.